How to Obtain a Votiro On-prem License Key

To obtain a permanent Votiro On-prem license key you must perform the following steps:

The MachineStats.xml file contains information on the machine that VotiroVotiro On-prem is installed on, such as OS version, memory size and number of cores.

Votiro Support generate a corresponding license key for VotiroVotiro On-prem, which is required for product activation.

MachineKeyTool.exe -o c:\[FullFileOutputPath]\MachineStats.xml

A MachineStats.xml file is created in the chosen destination folder.

Votiro Support will provide a license file (VotiroLicense.xml).

C:\Program Files\Votiro\SDS Web Service.

To verify that VotiroVotiro On-prem has been successfully activated, navigate to the API log file (the default location is:

C:\Program Files\Votiro\SDS Web Service\Logs\API).

The following is an example of output that should appear in the log:

4880-1 | 17/07/2018 16:16:00.208 | 2 Info | License was validated successfully, license details.

Note 

It can take up to 30 minutes for the information to appear in the API log.

To renew your license key contact Votiro Support for a replacement VotiroLicense.xml file. Provide a new MachineStats.xml file if the OS version, memory size or number of cores in your environment have changed since receiving the last VotiroLicense.xml file.

WARNING!

Replace your license key when renewal is required. VotiroVotiro On-prem will continue running for a grace period after the renewal date, providing time for you to receive and install the new license key.

At the expiration of the grace period VotiroVotiro On-prem services are stopped and files will not be sanitized.