Exploring Incidents
The Incidents page provides you with a deeper view of files that have been processed for positive selection and are currently stored on the server. By default the full list of incidents (up to 10,000 events) that have occurred during the last seven days is displayed. You can narrow the list of incidents by using filters (see Using Filters).
From the Incidents page, you can download the original and processed files, as well as release files that have been blocked.
Use this page to explore incidents (blocked and processed files).
The page provides the following features:
Element |
Feature |
Description |
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1 |
File Details |
Displays the file name and other information about the file. The column order can be re-arranged. For all file types, the following is provided:
For email files (EML and TNEF formats), the following is also provided:
For additional file information, tap in the file row. |
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| 2 | Filter |
The filter bar contains options for you to refine the list of files according to pre-defined criteria. You can also reset the filter. See Using Filters. |
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| 3 | Search |
The search bar allows you to enter part of the name of the file you would like to explore further. Perform a search on all the incidents in the blog. |
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| 4 | Refresh | Refresh the screen for recent files in the blog to be detailed on the page. | |||||||||||||||||||||||||||
| 5 | Perform Actions on Files |
Select from the following three actions for the file selected:
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