Searching Positive Selection Requests
You can search all the positive selection requests that are shown in the Incidents page using the search bar. The incidents in the search results will be sorted based on their relevance to the search text.
You can search by the following details:
n | File name |
n | From (email only) |
n | To (email only) |
n | Subject (email only) |
n | Item ID: Specify an item ID in GUID (globally unique identifier) format. |
This feature is useful for releasing a specific blocked files (see Releasing Files). For example, an email that contains a file you are expecting has been blocked by Votiro Cloud. As the recipient, you receive an email notification. The PDF file that is attached to the email message contains an item ID, such as the following:
24c5e7cf-b8f8-4f64-a945-39c1a157a896
Select the file and click for release or downloading.
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