To obtain the benefits provided by the latest version of Votiro Cloud it is recommended to run on the most recent release of the product.
The latest Votiro Cloud version has new and enhanced features, improved security, and bug fixes. A new product release is announced to customers via an email from Votiro.
We recommend upgrading your installation to the latest version as soon as possible. Votiro's Support team will be available to provide any required assistance.
Before You Begin
|n||Take VM snapshots of the three nodes before starting the upgrade.|
To upgrade your installation of Votiro Cloud to the latest version, you must perform the following steps:
|1.||Request the Dropbox link to the upgrade package from Votiro Support.|
|2.||Create the upgrade folder under root if it does not exist and then copy the upgrade package to the upgrade folder in Node 1. Note that the upgrade folder name must be lowercase.|
yum install wget -y && mkdir -p /root/upgrade && cd upgrade wget -0 upgrade.zip https://www.dropbox.com/.../upgrade-9.6.xxx.zip dl=1
where ... and xxx are components in the Dropbox link specific to the release version
|3.||Extract the zip file in the upgrade folder, using the following command:|
|4.||Run the upgrade script to install the upgrade:|
|5.||At the end of the installation, the message Upgrade complete! appears.|
|t||If you are upgrading to version 9.6.3:|
Below this message will appear a list of three encryption keys: KEY, IV and SALT for Blob storage operations. You must save these keys in a safe place because they cannot be retrieved.
|t||If you are upgrading from version 9.6.3 or later:|
The encryption keys are not displayed.
|6.||The installation log is saved in the file votiro-upgrade.log. If any problems are encountered during the installation, you must provide this file to Votiro Support.|
The upgrade installation is automatic and unattended, with no user prompts. All nodes in the cluster will be automatically upgraded. The entire installation process may take some time, typically between ten minutes to a half hour.
Verification of Upgrade
To verify that the upgrade has completed successfully, wait a few minutes, then login to the Management Dashboard. The version number you have upgraded to is displayed.