Exploring Incidents
The Explore Incidents page provides a deeper look at files that were sanitized or blocked by the Disarmer Engine and that are currently stored on the Management server.
From the Explore Incidents page, you can download the original and sanitized files, as well as release files that have been blocked.
Accessing Explore Incidents
From the navigation pane on the left, click Explore Incidents.The full list of incidents that occurred in the last seven days is displayed.
Or
In the System activity view, click any of the following to see the related details in the Explore Incidents page:
| n | Threats detected |
| n | Files blocked |
| n | Top file types |
| n | Top threats |
| n | Threats by file types |
For example, if you click Files blocked in the System activity page, the Explore Incidents page displays a filtered list of the files that were blocked.
Use this page to explore incidents (blocked and sanitized files) that occurred in the system. The page provides the following features:
Element | Description |
|---|---|
1 | Displays the file name, together with the date and time of the sanitization request. Double-click any file or click Details to see the file details in the Detailed View window. |
2 | Filters the list of files according to period and status. See Using Filters. |
3 | Perform actions on files. See Performing Actions on Files. |
| 4 | Perform a search on all the incidents in the blog. See Searching Sanitization Requests. |
To further explore incidents:
| n | Understanding File Details |
| n | Using Filters |
| n | Performing Actions on Files |
| n | Searching Sanitization Requests |
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