How to Troubleshoot NTP using Timesyncd in VA v9.9

Because we replaced chrony with timesyncd in v9.9, there’s a need to configure NTP using the procedure below.

Note: This procedure is valid only in VA v9.9 and later.

Procedure

To verify the currently used service for NTP, run the command below (inactive\dead or running\active):

systemctl list-units --type=service -all | grep timesyncd

It should look like this when timesyncd is used:

If this is not the current state, run the following to disable\enable the service:

systemctl stop systemd-timesyncd.service

systemctl disable systemd-timesyncd.service

To check if the clock is synchronized - run:

timedatectl | grep synchronized

If synced, it should display yes, as shown:

If it’s not synced, you can troubleshoot it using the following commands:

Check the service status:

systemctl status systemd-timesyncd

For example:

You can restart the service using:

systemctl restart systemd-timesyncd

The configuration is done via the inventory.yaml file as shown below:

Use the following link to get the desired time zone: List of tz database time zones

Specify the server from which to fetch time for timedatectl and timesyncd in /etc/systemd/timesyncd.conf.

Additional config files can be stored in /etc/systemd/timesyncd.conf.d/.

The entries for NTP= and FallbackNTP= are space-separated lists.

For more details, run:

man timesyncd.conf