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System Configuration

Ori Bargadda
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System Configuration

To get to the System Configuration page, from the navigation pane on the left, click Settings > System Configuration.

The System Configuration page contains the following fields:

Element

Field

Description
0 Monitor Mode

Monitor Mode is intended for potential customers to experience our product before purchase and has the following features:

n Experience and test our product with the customer's files.
n Get insights and analytics using our Management dashboards.
n Does not interrupt the organization's workflow.

Monitor mode sanitizes files to gather file analytics, but the user always gets the "original" file.

By default, Monitor Mode is disabled for editing. To enable this feature, please contact Votiro support.
1 Company Name

Specify the name of your organization. The company name appears in activity reports. see Generating Reports.
2 File History

Specify for how many days the system saves files. The default is 30 days.

If the box Do not store files in storage is checked, the files are stored for one hour. During that one hour time period, the original and sanitized files are available to download. At the end of the one hour time period, local storage will be deleted, and the uploaded files will not be saved in our storage. Existing original/sanitized files will be deleted as well up to 24 hours. However, files above 50MB in size will be deleted 3 hours after the upload.

If the box Do not store files in storage is checked, the user will not be able to release the original file or get the original/sanitized files. The user will get an error (because we are not saving the original/sanitized files due to the Main File History configuration: Do not store files in storage).

Note: Password-protected files will be reachable only from the password-protected portal.
3 Password Protected File History

Specify for how many days the system saves password-protected files. The default is 180 days.

Note 

After the configured period, the original file is deleted and cannot be retrieved through the dashboard.

If the box Do not store files in storage is checked, local storage will be deleted, and the uploaded files will not be saved in our storage. Existing original/sanitized files will be deleted as well up to 24 hours from upload. However, files above 50MB in size will be deleted 3 hours after the upload.

Note: When trying to download the original/sanitized file from the Management console, the user will get an error (because we are not saving the original/sanitized files due to the Main File History configuration: Do not store files in storage).
4 Date Format

Select your preferred date format for the display of information in the dashboard --either MM/DD/YYYY or DD/MM/YYYY.
5 Time Format

Select your preferred time format for the display of information in the dashboard -- either a 12-hour clock or 24-hour clock, using the format HH:MM or HH:MM (AM/PM).
6 System Language

Select your preferred system language. To add languages to the list you must translate Dashboard dictionary and upload the translation.

The default language is EN, English.

7 Enable Microsoft Information Protection (Mip) Select whether to allow Microsoft Information Protected files into your organization. MIP protects data and prevents data loss across Microsoft 365 apps, services, on-premises locations, devices, and third-party apps and services. The site http://login.microsoftonline.com/ is allowed.
8 Enable Url Reputation Service Select whether to enable URL reputation capabilities. After enabling, navigate to Votiro Policies for adjusting URL Reputation for supported file types (Email, PDF, DOC, DOCX, XLSX).
9 Blocked File PDF Customize your organization's blocked file PDF template by uploading (importing) your own template.
10 Password Protected Blocked File Customize your organization's Password Protected blocked file template by uploading (importing) your own template.
11 Password Protected - Email body Customize your organization's Password Protected Email body by editing the suggested template

Note

Fields marked with a * red asterisk are mandatory, to be completed.

Monitor Mode

After enabling Monitor Mode:

n All files from every source will be sent to Votiro product inspection and analysis.
n The customer will receive the original file.
n The customer will be able to get a full experience of using our product.
n The customer will be able to get insightful analytics on threat activity and PII (Personal Identifiable Information) using the Votiro Management console.

Note the current limitation:

n When Monitor Mode is enabled, it is enforced on all file sources. There is no option to specify only one file source to be in Monitor Mode.

Customizing Blocked File Templates

Votiro provides a default blocked file template to the customer. The customer then has three options:

n Use the default template as is
n Customize the default template
n Import a customized template
Using the Default Template
1. Click on the three dots to the right of the Import button.
The following menu opens:

2. Select Download default template.
3. The default template is downloaded.
Customizing the Default Template
1. Download the default template by selecting Download default template.
2. Edit the downloaded template as desired.
Importing a Customized Template

To upload a blocked file PDF template or Password Protected blocked file template:

1. Click on the Import button.
2. An explorer window opens. Navigate to the desired template file to import and select it.
3. The import process begins, and a progress bar is displayed.
4. When the import process completes, a message is displayed.
a. If the import is successful, the following message appears:

Each blocked file will be replaced with the updated template.

b. If the import is unsuccessful, an error message is displayed:
— If the template file type is not RTF, the following message appears:
The uploaded template should be an RTF file
— For any other error, the following message appears:
The upload template process failed. Please contact Votiro support.

As you make configuration changes the Items Changed count increases.

To save the changes click Save Changes. A confirmation message will appear advising that you will not be able to recover the previous configuration settings. Click OK to proceed with saving the changes made to the configuration settings, or click Cancel to return.

To abandon the changes click Reset, your system configuration settings will remain unchanged.

Customizing Email Body Templates

Note:

Currently the customized email template is not supported in the TNEF email format.

To customize the Email body template:

1. Click on the Editor button.

2. You can customize the template by:
t Logo (Upload image) - press Choose File to upload an image
t Title - enter the template title in the text box
t Message body - enter the template message body in the text box
t Release file link message (Link prefix and Link description) - enter the Link prefix text in the text box, and the Link description in the two boxes.

3. You can create up to two templates by clicking on the + Template button.

4. After entering the desired information, there are options to:
t Template Preview / Preview all - preview templates
t Right to left / Left to right - Set message location
t Reset - reset the template to the default

5. After reviewing the template changes, click on the Save button.
End user view

The following is an example of what the end user sees in the email:

Demo

A video demonstrating customization of the Email body template is available at:

Customize template - PPF Email message

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