A Managed Security Service Provider (MSSP) provides outsourced monitoring and management of security devices and systems. Common services include managed firewall, intrusion detection, virtual private network, vulnerability scanning and anti-viral services.
Examples of MSSP use cases supported by Votiro include:
| n | Creating new customers and assigning licenses by the MSSP admin |
| n | Viewing/filtering all the MSSP customer's data on the MSSP dashboard |
| n | Using the MSSP incidents to see/filter all the MSSP customer's incidents data |
| n | Creating reports on each MSSP customer's data |
MSSP Tenant Management
To login to MSSP Tenant Management, use the following URL address:
“https://{clusterName}/portal/#/votiro/login”
A login page will be displayed. Contact Votiro support to get the admin user credentials.
After successful login, the Votiro MSSP Tenant Management screen is displayed:
The MSSP admin can use the Tenant Management screen to:
| t | View the list of customer tenants |
| t | View customer traffic information |
| t | Manage each customer tenant's license |
| t | View total actual usage compared to total license quota |
To add a new customer tenant, press the ADD TENANT button.
Enter:
| t | Tenant name - for example, King Demo |
| t | Comma separated domain list - for example, kingdemo.com. If there are multiple domains, separate the domains by a comma. For example, kingdemo.com, rontest.com |
After adding a new customer tenant, a default admin user will be created. Contact Votiro support to get the admin user credentials.
| 3. | View the customer's tenant list |
The following information is displayed on the Tenant Management screen for each tenant:
| t | Name - Tenant name as configured in creation |
| t | ID - Tenant ID generated in UUID format |
| t | Domains - As configured in creation |
| t | License Type - The possible options are: |
| | Consumption - count by volume usage |
| | Requests - count by files |
| t | License Quota - Actual usage / License quota, as configured in the license import. The system will display up to date tenant usage. |
| t | License expiration - Expiration date and days remaining |
| t | License features - Currently, the possible options are: |
To import a license for a customer tenant, press the corresponding ACTIONS button and select IMPORT LICENSE.
Enter or select:
| t | Feature flags (if needed) |
After creating a license, the system will display the imported license in:
| t | Votiro MSSP Tenant Management screen |
| t | Customer tenant Management console license page |
| 5. | Download Analytics Report |
To download an analytics report for any of the customer's tenants, press the corresponding ACTIONS button and select DOWNLOAD REPORT.
Enter the Start date and End date to select the report's time interval, and press GENERATE REPORT. The report will be downloaded in CSV format.
| 6. | Delete a customer tenant |
To delete a customer tenant, press the corresponding ACTIONS button and select DELETE TENANT.
Monitoring Tenant Activity
The MSSP user can view and filter Dashboard data by customers tenant selection.
The MSSP user can view and filter incidents data by customer tenant selection in the Tenants column.
| 3. | MSSP Customer's Dashboard |
An MSSP customer's user can view data only from their own tenant.
| 4. | MSSP Customer's Incidents |
An MSSP customer's user can view data only from their own tenant.
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